TO BUY OR NOT TO BUY
China splurges $14.32 billion on one day -- 11 November, Singles' Day shopping festival.
China splurges $14.32 billion on one day -- 11 November, Singles' Day shopping festival.
In China,
''11 November'' is called '' Singles’ Day'', which was started in 1993 by the
students at Nanjing University. Then it became very popular among young Chinese
people as an entertaining festival. On that day, people celebrate the fact that
they are proud of being single. And the date ''11.11'' is chosen because of its
symbolic meaning -- the number ''1'' looks like a bare stick, which means
single in China. Nowadays it’s more like an online shopping festival. Actually, on
the Singles’ Day people usually buy themselves some presents as a way to
console themselves—like couples do on Valentine’s Day. Just as Valentine’s Day
was embraced by some corporations in America, this Chinese anti-Valentine’s Day
was co-opted by Chinese e-commerce giant Alibaba, which had seized this
business opportunity and turned it into a day of massive online sales in 2009. Sales
on Alibaba’s sites Tmall and Taobao are quite incredible: $ 5.8 billion in
2013, $ 9.3 billion in 2014 and over $14.3 billion in this year. Alibaba's
sales data indicates that the Chinese
purchasing power is increasing very fast.
Alibaba,
the number one player in the Chinese e-commerce market, who had created the specially-timed
‘’Double 11’’ to promote its commodities
on Singles’ Day since 2009. And this year, Alibaba added the sales from new
overseas channels like Aliexpress, Taobao international etc. This strategy has
been a success—as we can see from this year’s sales which is up 60% from last
year. The success of Alibaba can be marked in the history of China’s
e-commerce, but personally, I think this event could be a risk.
Of course,
'' Double 11'' boosts the Chinese
economy, and it symbolizes the spirit of the Internet. However, as an ordinary
consumer, I think this shopping day is a trap for consumers. First of all, consumers
are consumed by the culture of Singles’ Day. That is to say, consumers may be misled by the advertisements
and the promotions, and become impulse buyers. Take myself for example, I used
to be crazy about ''Double 11'', I spent all my day deciding what to buy and
waited till midnight in order to grab the products which would be sold out in just
a few minutes. But in the end, I usually found that most of my purchases were
useless, like some clothes which were not in my size. Actually I got nothing
but wasted my time and money, then I suddenly realized that I just lost myself
in this shopping campaign and I wanted to be a reasonable buyer. Then I find
the ''3/7/14 shopping rule'' is a good
suggestion: if you are not excited to wear your new purchase within 3 days, then you are probable not wear it. 7 days later,
if you are still not considering wearing it, then you’ll never wear it. Thus make
sure you will return your purchase within 14 days (the return policy limit). Just think about it, we can be smart
consumers.
The second
reason I am opposed to ''Double 11'' is that it may cause social chaos. That
means the huge stress of logistics will lead to some problems. On the one hand,
according to my own experience, if you buy something during the period of
Singles’ Day, then you may wait for a long time to receive your packages. That
won’t be a pleasant experience for customers. On the other hand, couriers have
too much pressure. They must work over 10 hours per day to distribute the
packages and they receive complaints by the clients for the delay. The
relationship between the logistics companies and their clients are getting
worse. I think the original intention of online shopping is to get convenience,
but with such enormous orders, that will be a challenge for both sellers of
Alibaba and their logistics partners. Nobody really gets convenience during
this period.
Finally, I
think that ''Double 11'' may become malicious price competition. Alibaba owns
almost 80% market share in the Chinese e-commerce industry, and the situation
for its competitors and the physical stores is getting more and more difficult.
Thus, during this shopping campaign they may reduce their price to attract customers
while not to offer their customers with the relative service and quality. The
victims of this price competition will be the consumers who are confused and
misled by the different advertisements. Therefore, I don’t think it will be a
good choice to consume during Singles’ Day.
BAO Mengwei
I really agree with your point of view! Many times we buy things we don't really need. Every time I want to control myself but failed in the end. This time was not an exception, although I am in France, I still ordered many products on TaoBao at that day! One day after, when I checked my ordering list, I almost couldn't remember that I've bought them. I must say that Ma Yun is a clever businessman. He create a large dream-like trap to Chinese customers.
ReplyDeleteWang Yifan
Thank you for your comment.
DeleteI do really understand you. I think the impulse shopping is a big issue for most of women, I mean, maybe shopping is one nature of a woman, sometimes, we just cannot help ourselves buying something especially those on sale. I suggest you to learn lessons from your experience, and as I said, the rule'' 3/7/14'' can be very helpful. I hope you can avoid the impulse shopping and to be a smart consumer.
BAO Mengwei
Thank you for your comment.
DeleteI do really understand you. I think the impulse shopping is a big issue for most of women, I mean, maybe shopping is one nature of a woman, sometimes, we just cannot help ourselves buying something especially those on sale. I suggest you to learn lessons from your experience, and as I said, the rule'' 3/7/14'' can be very helpful. I hope you can avoid the impulse shopping and to be a smart consumer.
BAO Mengwei